Using NetWorker to Restore from the Cloud

You can restore files from the cloud using NetWorker. Refer to the EMC NetWorker Administration Guide for the all the information about the NetWorker Recovery Wizard.

Creating a new recover configuration

The Recovery Wizard allows you to create and save a configuration that you can reuse or modify later.

  1. Use NMC to connect to the NetWorker server.
  2. Click Protection from the left navigation pane, then select Clients.
  3. Right-click the client from which you want to recover the data, then select Recover. The Recovery Wizard appears.
  4. Navigate through the Recovery Wizard screens and define the configuration for the recover job. Online help describes how to use the Recovery Wizard.

Troubleshooting the Recovery Wizard

At the start time for a Recovery resource, nsrd uses an nsrtask process on the NetWorker server to start the recover job. The nsrtask process requests that the nsrjobd process on the NetWorker server run the recovery job on the destination client, then nsrtask monitors the job.

Once the recover job starts:

  • The log files on the NetWorker server contain stdout and stderr information for the recover job. NetWorker stores the logs files in the following location, by default:
    • UNIX/Linux: /nsr/logs/recover
    • Windows: C:\Program Files\EMC NetWorker\nsr\logs\recover
    NOTE: NetWorker names the log file according to the name of the recover resource and the time of the recovery job:
  • The jobsdb contains job status information for the recover job.

Debugging recover job failures from NMC

To troubleshoot a recovery issue by using NMC, configure the Recovery resource to display greater detail in the log file, then retry the recover configuration in debug mode:

  1. In the Recover window, right-click the recover configuration and select Recover Again.
  2. Click the Back button until you reach the Select the Recover Options window.
  3. Select Advanced Options.
  4. Increase the value in the Debug level attribute to enable debugging. The higher the value, the more the debug output that appears in the recover log file.
  5. Click Next until you reach the Perform the Recover window.
  6. In the Recover name field, provide a new name for the recover configuration.
  7. Click Run Recover.
  8. Monitor the status of the recover job in the option in the Recover window.
  9. When the recover completes, review the recover log file.