How to test phone home on Celerra

Published   Read time 31 sec(s)   (2436 views).  Storage  

A simple post on how to test phone home on Celerra using the following steps.

  1. Logon to the Celerra in question using putty
  2. su to root
  3. Run 
    # /nas/sbin/nas_connecthome —info
    Output below
  4. Run 
    # /nas/sbin/nas_connecthome -test —email_1
    Failed output below:- 
    [root@XXXXXXXX sbin]# /nas/sbin/nas_connecthome -test -email_1
  ---------------------------------------------------------
  ConnectEMC ConnectEMC 2.0.28-bl75 Tue Oct 16 10:03:40 EDT 2007
  EMA API: EMAAPI 1.0.8-bl71  Tue Oct 16 10:03:33 EDT 2007
  Copyright (C) EMC Corporation 2003-2007, all rights reserved.
  ---------------------------------------------------------
  Reading configuration file: ConnectEMC.ini.
  Run Service begin...
Sending /opt/connectemc/poll/RSC_XXXXXXXXXXXXXXX_010312_162539828.xml.en2
Error 14504231222: Test failed for the Primary Email.
[root@XXXXXXXX sbin]#