NSRLCPD fails to start when configuring an IBM3494 silo

When attempting to add volumes to an IBM3494 silo by using NetWorker Management Console, an error message was reported indicating that the nsrlcpd process was not running on the server.

The cause of the problem was that STL device name had leading zeros which prevent volumes being added.

Resolving the problem

To resolve the issue and add volumes to an IBM3494 Silo, you must remove any leading zeros from the string stored in the resource database:

  1. From the command prompt, enter:
    nsradmin -s <server host>
  2. At the nsradmin> prompt, enter vi
  3. Chose the Select option.
  4. Select NSR jukebox.
  5. Select the IBM silo.
  6. Select Edit.
  7. Scroll to the Enabled variable.
  8. Change the Enabled variable to = No
  9. Press Esc.
  10. Enter Yes to save the changes.
  11. Select Edit.
  12. Scroll to STL device names.
  13. Remove any leading zeros from all device names.
  14. Scroll up to the Enabled variable and select Yes.
  15. Press Esc.
  16. Type Yes to save the changes.