Upgrading the CloudBoost virtual appliance

This simple post provides the steps needed to upgrade the CloudBoost Virtual Appliance. You can see which version of the CloudBoost you are currently running by looking at the support page.


Before you begin:

  1. Download the CloudBoost virtual appliance upgrade tar image (an EMC PowerLink account is needed)
  2. Determine the location of the upgrade .tar file. This file may be made available from a URL or in a local network location the CloudBoost virtual appliance has access to.
  3. Schedule a time for the upgrade, during which all managed shares will be unavailable. The upgrade takes several minutes.


  1. Use a web browser to log in to the CloudBoost virtual appliance at https://<FQDN>:444, where <FQDN> is your fully qualified domain name,
  2. click Support in the top menu to open the support page,
  3. Next to Upgrading, review the version currently running and whether any version is currently staged for installation.
  4. Ensure that no tasks are currently running.
  5. Click Load New Upgrade File.
  6. Choose one of these methods to provide the upgrade file.
    • provide a URL to the location of the upgrade .tar file, then click Fetch File.
    • or, click select file, and then browse to the locally-available location of the upgrade .tar file.
  7. The specified .tar file
    • is imported,
    • its integrity is automatically verified,
    • and it is staged for installation.
  8. To install the version shown as staged for installation, click Install version x.x.x. A verification is performed to determine whether an upgrade to the target version is actually required.
  9. If an upgrade is required, you will be prompted with an Upgrade Confirmation message, click Upgrade.
    • All services are stopped while the upgrade is applied, stopping access to all shares.
    • The service that runs the management console is upgraded along with the services onthe management server.
    • The management console will be unresponsive until the reboot has completed, though some client-side scripting minimizes the impact and provides some status information.
    • When the service restarts, the management console resumes responding and reflects real-time information.
  10. On the Upgrade Complete message, click OK.

NOTE: The system automatically restarts and all services resume.